Return and Exchange Policy: 1- At Nahr Al-Ghadq Water Store, we always strive to provide a comfortable and enjoyable shopping experience for our customers. And to ensure your comfort, we offer a smooth and easy return and exchange process, because we believe every customer has the right to receive a product that meets their expectations. 2- Customers can request a return or exchange of purchased products within 7 days from the date of purchase in certain specific cases such as: 3- In case of receiving an incorrect product or a product that does not match the description announced in our store. 4- In case of receiving a damaged or counterfeit product or one containing forged brand data. 5- If the product or goods received do not match the size or weight mentioned. 6- If there is a defect in the manufacturing quality of the product. 7- If the products or goods do not comply with Saudi standards. 8- In case of no longer needing the product, it can be returned within 7 days from the date of purchase on the condition that the box has not been opened and the product is in its original condition, with the customer bearing the costs of return or exchange. With Nahr Al-Ghadq Store, we always aim to provide a service that satisfies all our customers and guarantees them peace of mind during their shopping.
